What it supplies
Vidal Health Insurance TPA Pvt. Ltd. is a third party administrator established in 2002. It provides claims processing and pre-authorisation, a 24/7 helpline, corporate help desks, hospital-based assistance, online enrolment and e-card issuance for policyholders, corporate HR teams, insurers, brokers and government schemes, and says its platform connects providers, payers and members.
The company states that it is empanelled with more than 12,000 network hospitals, diagnostic centres and labs in over 800 cities in India, and that it processes about 1.0 million claims and 800,000 pre-authorisation requests each year. Its registered office is in Whitefield, Bangalore, and its contact page lists 28 city offices. The company states that it holds ISO 27001:2013 and ISO 9001:2015 certification.
Products and services
- Claims processing and pre-authorisation
- Hospital-based assistance
- Corporate help desk
- 24/7 helpline
- Online enrolment and e-card issuance
- Personalised network solutions
Regulatory status
| Regulator, mark or certificate | Status as stated |
|---|---|
| IRDAI | IRDAI Registration No. : 016 |
| ISO 27001:2013 | Vidal Health Insurance TPA Pvt. Ltd. is now an ISO 27001:2013 certified organization. |
| ISO 9001:2015 | is an ISO 9001:2015 certified organisation |
As stated by the supplier or the regulator named. Not checked with the regulator by The Healthcare Daily.
Sources
Details are taken from the pages listed below. Listing last checked 17 October 2026.
The Suppliers Guide. Listings are compiled and reviewed by the desk. A basic listing is free and does not buy coverage.