eSanjeevani passes 50 crore teleconsultations and adds AIIMS specialist OPDs

eSanjeevani, India’s national telemedicine service, has passed 50 crore teleconsultations, according to figures reported by Digital Health News in an article last updated on 7 October 2026. The platform reached 50,00,92,730 consultations (500,092,730) on 15 September 2026 and now covers all 36 States and Union Territories, the report said.

The service links more than 1.42 lakh Ayushman Arogya Mandir spokes with 19,473 medical hubs and 901 online outpatient departments, and has 2,41,923 registered healthcare providers. It runs in 15 languages, English and 14 Indian languages, and handles about 2.5 to 3 lakh consultations a day. Its highest single-day total is 6,30,315 consultations, according to the report.

Who uses it, and what is being added

Women account for 57.14 per cent of use. People aged 46 and above account for 40.15 per cent of consultations, and those aged 60 and above for 16.25 per cent, Digital Health News reported.

The platform has added an AI-powered clinical decision support system for providers and has been integrated with the Emergency Response Support System (ERSS-112). Specialist outpatient teleconsultations are now offered through AIIMS Jodhpur, AIIMS Jammu and AIIMS Patna, with expansion expected to AIIMS, JIPMER and PGIMER Chandigarh, according to the report. The Centre for Development of Advanced Computing (C-DAC) developed the service, with C-DAC Mohali providing technology development and engineering support.

Several details were not disclosed in the report. It does not give the cost of running the platform, the cost per consultation, the share of consultations that lead to referrals or follow-up, or any outcome data. It gives no information on how the clinical decision support tool was validated, who supplied it or whether it has any regulatory approval. No official is named in the report.

The wider digital health picture

The milestone adds to other national digital health figures. In a release on 30 May 2026, the Ministry of Health and Family Welfare said the Ayushman Bharat Digital Mission (ABDM), run by the National Health Authority, had passed 90 crore Ayushman Bharat Health Accounts, the 14-digit digital health IDs that let citizens link and share records with consent, and listed the mission’s other registries and exchanges, including the Health Facility Registry, the Healthcare Professionals Registry and the National Health Claims Exchange. Women held 49.75 per cent of those accounts, according to the release.

Our reading

Analysis by The Healthcare Daily.

• The addition of specialist outpatient sessions from AIIMS institutes takes the public platform beyond primary-care triage and into specialist teleconsultation, which widens its overlap with the outpatient and telehealth services of private hospital groups.
• An AI decision support tool open to 2,41,923 registered providers puts clinical AI in front of a large public-sector user base. Without published validation or approval details, suppliers and hospital buyers have no public benchmark from it yet.
• With women making up 57.14 per cent of use and four in ten consultations involving people aged 46 or older, payers and chronic-care providers have a large public channel whose users match their priority groups, but no cost or outcome data with which to judge it.

Sources: Digital Health News and PIB, 30 May 2026.